Hi I’m in Arts and Science and often borrow the laptops from Vanier library, and I would love to borrow the new laptops, like the Univrsity has at Webster.
Thank you for your email. I believe that the laptops at Webster were changed because they were no longer under warranty. The laptops at the Vanier Library are still under warranty. When this expires, the laptops will gradually be replaced.
Please implement the 7-day laptop loan. It is high time. Please also make lab manuals available for more that 3 hours. Our lab sessions are 4 hours long so what is the point of loaning it for 3 hours (if you want to photocopy it, that takes 10 min, of course if the INFAMOUS D-print system happens to be working, if not it might take you 3 hours…). Why did you outsource the printing service? Yes, the system had to be updated but did it have to be outsourced? Did students, for whom this whole library construct is put into place, even have a say in this?
On March 19, the Vanier Library introduced 7-day loans on ten laptops. For now, the libraries do not have enough laptops to expand this service.
As for extending the loan period for “lab manuals”, it is the first time that anyone has brought up this concern. I have forwarded your request to Circulation Services.
Regarding Dprint; Dprint is managed by the University. It is not outsourced. Photocopying has always fallen under the jurisdiction of the University. Since modern photocopiers can scan, print and email, the University decided to keep all printing functions under one umbrella. Most people would agree that having one universal system across the University is preferable to having two concurrent printing systems.
Thank you for your comments.
….Computers and group work are both rising in university requirements. Instead of trying to stop the flow, we need to address the issue productively and find a way of funneling the students who need to work together on a terminal into an area where it does not bother other students.
for example, I am currently at one of the few terminals where the software SPSS can be accessed at the university, but it is on the LB’s 2nd floor (near the question desk). Shortly I will be joined by my “team mate” with whom I will be completing a joint assignment. I am one of those people who HATES it when
people talk (even the question desk irks me! -although I realize that is its function, and would not complain.) That said, I need to do this, I need my
team mate’s input, and this is the terminal with the software. I cannot install it onto a library laptop, and neither he, nor I have a laptop….
All the library laptops have the SPSS software installed. A complete list of the software available on the Libraries’ desktops and laptops is available here. If you borrow a library laptop and you stay on the University’s wifi system, you can use SPSS. If you need to talk with a classmate, you can move to any of the University’s public areas available to you. Thank you for your question.
Can you put java back on the laptops because to do our
labs for our classes, we need it.
Thank you for your note. Java is temporarily unavailable on our laptops due to a software update problem. The Libraries’ Systems Department plans to update the software over the summer, before the start of the fall semester.
For the time being, if you need Java, please use one of the Libraries’ desktop workstations.
FANTASTIC! I just noticed the upper right hand running header on the library monitor to tell library users whether there are laptops/ipads available! What an awesome use of existing technology to communicate. Huh!
Thanks for your enthusiastic comment. The information banner you are talking about is part of a new upgrade to our library plasma screens:
Webster has been our testing ground, and if all goes well the screens at Vanier will soon be updated as well. Other kinds of useful information on the running banners can include current weather and time, and the screens themselves will be able to display notices in many more formats. And speaking of technology and communicating: you can now also use your phone to check on the status of laptops and iPads, as we’ve just added a laptop/tablet availability link to the homepage of our mobile site, at m.library.concordia.ca.
A number of you have been writing in about our laptop and tablet loans. Here are some excerpts of your thoughts:
It is practically impossible to get hold of an iPad. A reservation system (like the one used for book loans) is very much needed.
Why is the library buying iPads when they’re not an academic tool? We need more laptops, I’ve had to wait in line for a laptop on many occasions because they’re so needed. You can’t write an essay or assignment on an iPad “keyboard”, it just doesn’t work, so what’s the point? It doesn’t do anything a laptop doesn’t do, so it’s a downgrade for academics.
The iPad 3-day loan is a great idea, but there are only 20 of them in the SGW library. It would be great if we can at least either increase the amount of iPads or get more laptops and extend the loans to up to 3 days.
Students are currently unable to borrow laptops outside of the checkout desk’s hours. If there was a 24hr or 48hr option, students would greatly benefit from being able to work from home or their chosen study environment, and in the valuable hours of the evening…. The 3-day loan period [for the new iPads] seems like a possible solution, except 20 glittery designer toys are hardly an appropriate response to the wordprocessing/moodle expectations put on a student body of 40,000.
Maybe the library should consider not to offer any chargers to students when
they borrow a laptop, but make sure the batteries are fully charged before lending them out. In this way, students will have a maxium 2~3 hrs’ usage. Thus, not only more students will have the chance to borrow a laptop during peak hours, but also, for those who already got one, he or she will be urged to do their work as quickly as possible, for the power is limited. This will greatly improve the students’ efficiency, and maybe less talking because everyone is busy.
Thank you for your varied comments! A short survey asking iPad borrowers exactly how they used the tablet is being included with each loan of the device. The results of this survey, along with all of your related contributions to the Suggestion Box, will be taken into account when our service teams sit down to evaluate the iPad pilot and to consider how to further develop both our tablet and laptop loaning services. More comments are always welcome…
I graduated from Concordia several years ago and am currently perusing my graduate studies at another Canadian academic institution. Having come back to Montreal for the holidays I found myself back at Concordia’s Loyola campus library. One thing that I would like to suggest is that Concordia’s libraries are in dire need of plug installations for each cubicle.
Welcome back to Montreal! Thank you for your suggestion. Indeed, the Vanier and Webster Libraries will be adding electrical outlets over the summer months. Take a look at what others had to say about this.
It is always SO DIFFICULT to find a plug. McGill makes it easy, having invested in tables with one plug per person on each tabletop—why can’t we? The extension plugs are messy and don’t reach to all tables, making it unfair for most who really do need battery power.
Thanks for your comment. We completely agree that the outlets currently available for students just won’t do, and that extension plugs are messy and hazardous. The good news is that we will be adding one outlet per seat on all floors of the Webster Library, and on the 2nd and 3rd floors of the Vanier Library, this summer. We can’t yet tell you exactly which month the project will take place since important renovations are involved. The Webster Library building is not currently equipped to handle such a load and the electrical system will have to be upgraded before the outlets can be added. We appreciate the comments of all those who chimed in on this issue and are looking forward to the improvements almost as much as you.
I don’t understand why a document that I downloaded from my email was not saved in a temporary folder … I am crying tears of immense frustration… I just lost so much work because you make [things] difficult that shouldn’t be.
Thanks for your comment. Hopefully this post will help other library users avoid the painfully frustrating experience you described: losing a serious amount of work while writing/editing a paper on one of our public workstations or laptops. While some of the restrictions on our computers may seem arbitrary and unintuitive, they are considered absolutely necessary by our systems department to ensure both privacy and a working computer for each new user logging on to a workstation.
To make sure you don’t lose any of your work while using a library computer:
- Never work directly on a file that you accessed from your email, usb key or other external device. Always save to the My Documents folder first and then work on the file.
- Files in the My Documents folder and on the desktop are deleted when you log off. You should periodically copy your files back to your usb key (or send them as an email attachment) while you are working, or at the very latest before you log off the computer.
If anything about these tips seems unclear, don’t hesitate to Ask a Librarian for more details. If any of you have more tips or advice for avoiding tears and frustration during these last few weeks of term, feel free to pass them on to us.
Yes, I know that that I am far from the only person to suggest/complain about this, but we really do need more electrical outlets for use with laptops. The library is a truly excellent place to come and write papers, but as most (ie ALL) teachers want papers typewritten, students need their laptops to do this, and there are simply not enough outlets to accommodate all students, especially during exam time.
I fully support the idea of having laptop free zones (if I’m just here to read or take notes, the sound of keys can be extremely annoying) , but in any area that is not laptop free, there really ought to be a plug provided for every individual study nook, and of course, a couple available for the group study tables.
Thank you for your comments. It is true that you are not the first person to request more electrical outlets for laptops nor to advocate for laptop-free zones, but it certainly never hurts to add your voice to the chorus. We are definitely still planning on adding electrical outlets throughout the library, at the latest in the summer of this year. It also makes sense to keep the possibility of laptop-free silent areas in mind when planning for the placement of these power outlets. Thanks again for the twin ideas.