Noise is most definitely the biggest concern with our library. I propose some sort of notification system (telephones, a link on the library site, or even a number we can send a text message to) that would allow us to directly contact library staff/security regarding noise complaints. This would be useful in assessing the urgency of a complaint since most students don’t want to go all the way downstairs and risk losing their study space. A zoning system (letters/numbers for various locations in the library) would allow staff to keep track of areas with high noise concentrations, and this would also enable security workers to find disruptive students.
Abuse of this type of system would be minimal, since multiple unique complaints from a specific zone could be determined via cell phone number or perhaps netname.
Thank you for your thoughtful suggestion!