I order lots of papers from COLOMBO and have problems receiving the papers without any colours. The colourful details of pictures are very important for engineering works. Please consider to have colour prints.
Joanna Duy, Head, Interlibrary Loans and Media Services, replied:
Thanks very much for your question regarding the library’s COLOMBO Interlibrary Loan service. We can’t guarantee that we’ll always be able to get an article in colour, and it may take longer for us to receive it as it may be sent through the mail, but for articles that you would like in colour, please indicate that in the COLOMBO Interlibrary Loans form when you are filling it out, under Special Instructions (put something like “need colour version”). We will do our best to get it for you.
Just a reminder too that COLOMBO will be unavailable, due to a system upgrade, from Friday May 21 until Tuesday May 25. If you have any further questions, please don’t hesitate to write again. Have a great day!