Why can’t i pay my library fines online?
In the situation where the library staff is away but the library is open, this is intensely frustrating.
Currently, i am trying to self-checkout books, and it is not possible – not because i’m not willing to pay my fines, but because there is no mechanism to allow me to do so.
This is not a good system. I hope that you are able to modify and ameliorate the way your fines system works soon.
I’m sorry to hear about the inconvenience you experienced. I can see how this situation would be frustrating. We are not at all opposed to the idea of online fine payment, but unfortunately technical limitations prevent us from implementing such a service at the moment.
Your comment is welcome and may serve as a useful reminder for other students who are planning to check out books from the library while they owe enough fines to have blocked their borrowing privileges:
To avoid frustration and make sure you will be able to pay for your fines and borrow books, take a look at our circulation desk hours – not just our opening hours – before heading to the library. For more information on fines and their payment see our detailed Fines Information page.