This is just a quick suggestion, but I’m sure I’m not the only one who finds the little wizard extremely annoying. He pops on the screen every time I try to use the internet. I have to chase him around with the mouse: “ASK A LIBRIANBLAHBLAH” he shouts, flying around the screen. Click. No, Right Click. Hide. He disappears into his cape, finally. I, presumably along with most University students, are perfectly capable of finding the “Ask a librarian” button by our own devices. The talking wizard is just a nuisance.
Thanks for sharing your thoughts. I can see how this chase could be frustrating, especially when in a hurry. We are currently testing out ways of making the Ask a Librarian link more prominent on our web site itself. Once we have finalized those changes and made them public, we will indeed be seriously considering the removal of the flying wizard from the public workstations.