Worth Repeating

You wrote:

The Blue Zone needs monitors to check up on them from time to time. Not just during exam time. I find about 1 in 3 visits there is people consistently
whispering/talking, invariably with one of them standing up.

I have to say that about 4/5 times this occurs at the big tables in the blue zones, I’m not quite sure why there should be big group work tables in an area clearly not for group work. I feel the big tables encourage people to talk and i’d much prefer that it were all cubicles.

I’m not sure I understand where you’re supposed to complain, or if the onus is on the student to take care of people themselves.

I do appreciate the library’s blue zones though they are a great idea and were ultra useful for me this term.

Thanks for your feedback. Regular readers of this blog will recognize that your comments are common features of  the Suggestion Box,  but the questions and answers bear repeating.

 If we gave you the impression that staff and security agents only circulate in the Zones during exam time, that should be corrected: we rove the floors of the library on a daily basis throughout most of the term. Apart from exam time, however, we have found that students in the Blue Zones usually regulate themselves quite well.

The point about large study tables has been made several times in the last few weeks, and we are indeed paying attention.  It is also important to point out that the large study tables are among the quickest to fill up, even in the Blue Zones. But the issue is, pardon the pun, definitely on the table and will be seriously discussed again in January. 

Your question about  where and when to complain is also very important. You can go to any service desk to ask for assistance or use our online Ask a Librarian chat if you can’t leave your spot due to belongings at the table. The onus, however, is on us all: students, security agents, and staff.  If you feel uncomfortable asking others to be quiet on your own that is perfectly understandable, you should feel free to ask us to intervene.  Yet the more those causing the disturbance see that we are actually intervening on your behalf, and not just to meddle, the better.  Our collective, repeated and respectful reminders can go a long way.

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