Your Suggestions Make a Difference

Though we can’t  always act on each question or comment we receive, here is a quick progress report on some of  recent library developments directly related to your Suggestion Box input: 

Electrical outlets
There have been many pleas for more electrical outlets in the libraries for all those students with laptops. Though we reported that the electrical system at Webster would be upgraded and that outlets would be installed throughout both libraries over the summer, work delays beyond our control have slowed this process down. We did want to let you know that this issue is still a top priority and that the renovation work will definitely be completed this semester. Special thanks go to the CSU Library Services Fund Committee for its support and funding of this improvement project, which will result in about 800 additional electrical outlets in the Libraries.

Keyboard Languages
Though there has been no blog post about this until now, we  received requests one-on-one  that additional keyboard languages be made available on the library computers so that students could more easily write their papers in languages other than English and French.  You might have noticed in our What’s New that almost all library workstations now make the following available, in accordance with the language programs offered at Concordia:  English (Canada & U.S.), French (Canada), Arabic, Chinese, German, Greek, Hebrew, Hindi, Italian, Russian, Spanish.

Dirty Keyboards
Also off the blog so far, we received comments about dirt and germs on keyboards at some of the computer workstations at Webster. We have now initiated a more regular cleaning program for the keyboards of all computers in the library,  and hope that this should improve the situation. Do note, however, that:  a) unusually dirty keyboards or work areas can always be reported to the nearest service desk, and b) computer keyboards in a public area like ours will never be germ-free, no matter how often they are cleaned, so be sure to take proper hygiene into your own hands.

Ask a Wizard
We received more than one plea to get rid of the Ask a Librarian “wizard” that popped up and flew around on public workstations at every login.  Now that the Ask a Librarian service is featured  more prominently through other avenues, we’ve decided to go with the flow and bid the wizard adieu.

What’s New With Noise
You very recently asked what new initiatives we have implemented regarding noise reduction in the library. We didn’t mention it in the post but would now like to highlight that last month, the rubber-like linoleum floor covering in the Webster library entrance area was completely replaced by carpet, which should be much better suited for the important task of noise absorption.

Thanks for your contributions! Let us know if you are curious about the status of any other items you’ve seen mentioned on the blog.

3 thoughts on “Your Suggestions Make a Difference

  1. Anonymous

    A suggestion to dirty keyboards: Why don’t you look at installing more hand sanitizer dispensers?

  2. Anonymous

    Glad to see so much is being done!

    One major suggestion that i’d like to make would be to do something about the book carts used by the library staff. They are EXTREMELY noisy. Softer wheels, or air filled tires would really improve the situation. Wooden carts don’t make nearly as much noise as the steel ones. Perhaps plastic would be a suitable alternative? The other libraries I’ve used in the past never had this kind of a problem, surely Concordia could check out other libraries to see what their secret to noise reduction is.

  3. Anonymous

    There should be one or two electrical outlets on each table and at least 5 on the larger tables. Although that would be very costly but maybe consider renovating the whole building, there’s never any place when final exams come around, computer stations are always full and power outlets are a rare commodity. More floors to the building, bigger study spaces and power outlets on each table will make our library one of the best in the province!

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