E-reserve material slow to download

You wrote:

DART 491 course reserve electronic copy of item Bennett, Jane does not  download in either Firefox or IE
other items work OK

When something like this happens, it is best to use one of our “Ask a librarian” services, available at:  http://library.concordia.ca/help/questions/ .  The librarian on duty will be able to help you in a more timely fashion.

BTW, we checked that particular reserved reading and we found that the pdf downloaded very slowly, probably because it is a large file, but it did download after a few minutes.  Thanks to your email, we have fixed it and it is now loading quickly.  We appreciate you writing to us.

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