Lining up for computers on 3rd floor of Webster

You wrote:

Third floor computers…

There has GOT to be something done regarding the third floor computers. I am very grateful that we have them, but feel that the frustration that is entailed almost makes it not worthwhile.

1. To start, it is extremely UNCLEAR that the green chairs are for a line-up. People just assume that we have nothing better to do but sit there, and have no problem sauntering past and taking the one freed computer for which we had been waiting for over 15 minutes. This is insane, and while you’re trying to explain it to them, someone else takes your spot.  PLEASE can you make the sign bigger and have something at each computer like, “if it’s busy, please FIRST check the waiting line”.

2. please have a sign that says that “if you have something to do that will take five minutes, use the ten minute computers DOWNSTAIRS”. This is the excuse that people who butt in line claim, yet spend ten minutes chekcing sports scores. 

3. is there any way to indicate when a computer near the glass wall or the washrooms is free? While you’re sitting on the  chairs, looking around like a maniac for a free computer, you can miss one that unbenowst to you, is free, which someone  happilly takes.

These are unecesary frustrations in an already stressful student experience. If anything could be done, you would have a lot of very appreciative students.

– a disgruntled student

Thanks for your feedback.  The computer placement on the 3rd floor of the Webster Library is not as straightforward as it is on the 2nd floor.  We will look at the whole picture early in the winter term, when things are a bit quieter.  We will try to improve the situation, especially with regards to signage.

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