I have never been so frustrated in my life trying to get a PIN to take out some library books. There is no link provided on the machine, and when I go to the Clues homepage, you don’t even put the proper link to set up a password for the automatic machine set up at the entrance of the Webster Library. Useless.
I am so sorry that you had such a frustrating experience. You are correct in that there is no link on the self-checkout machine. Our Systems people will look into it and see if it would be possible. Also, the help screens that appear on the self-checkout screens need to be updated.
Complete instructions are at: http://library.concordia.ca/help/howto/pins.html .
I hope that this helps and that you will be able to use the self-checkout machines in the future.