Library laptop adjustments

You wrote:

Week long laptop rentals:

I often rent the laptops and have an issue with the adminstrative securities in place for two reasons:

1. The screen is WAY too dim! I can’t adjust the brightness because that option is blocked.

2. I can’t put the computer in sleep mode!! AKA the computer stays on when closed. This means that I can’t take it to class for note-taking because the battery is drained while it is closed in my backpack. And no, I can’t plug it in class because there are very few outlets! 

Please change these settings for us our allow us to make the changes ourselves!

Thanks 

and

Hey Librarians and Technicians!

So far I have to say, for my first few weeks here in Concordia, everything is A-1 wonderful! Especially the libraries…helpful and dedicated staff, great services
available etc etc

I just had one minor issue [as well as others that I spoke to]….it is about the laptops [at Vanier Library. idk about SGW campus] the screens appear to be very dim, difficult to read or view the monitor, and to increase the brightness has been restricted 😦

I went to a librarian and she told me to email you guys, wondering if this issue can be resolved shortly.

I appreciate your work and effort and have an A-1 DAY!

Thank you very much for your messages regarding the dimness of the laptop screens.  This issue has been reported to our IT team and they are now working on fixing this.

As for the issue of the laptops not going to sleep, it is true that the Libraries’ laptops are configured with sleep disabled.  In the past, if students saved their work on a Library laptop, their work remained there even after the laptop was shut down.  This situation, although very practical in some instances, also presented serious privacy and security concerns.  So, a decision was made to set up the laptops so that all documents would be deleted upon shut-down.

If you want to save the laptop battery while you are not using it, you may shut it down but anything you saved on it will be lost.  You can still save your work on a storage device, such as a USB key to avoid this problem.

Once again, thank you for your comments.

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