Vanier Library – Dprint loader receipts and printer maintenance

You wrote:

It’s just ironic that although Concordia preaches about sustainability, at Loyola, you still get a ridiculous printout receipt for filling up your copy card. Makes sense? Do you really think anyone treasures the fact that they added two bucks to their card, and needs to commemorate it in print? It’s an unbelievable waste of paper, ink and expense, and the conveniently placed  garbage can under the machine just encourages people to throw out the paper- so much for recycling.

If there is this additional money to just throw away on useless receipts, I would much rather it be spent making sure the printers actually work (when I came to the library yesterday, two of the printers were already ‘temporarily’ out of order. As a student who has pumped in much money to this school, we deserve much better than this. This is absolutely ridiculous, especially at this time of year when we Need things to reliably work), full of paper, and more routinely checked and maintained.

if you have the money, spend it on maintain the printers during the evenings- to tell students, “sorry, guess you’ll have to just print and hand out your assignments during our working hours” when as students, we’re here at all hours of the day, is insulting, unfair, and a very lame excuse.

Thank you for your comments.

The reason that the DPrint loader at the Vanier Library automatically prints receipts, is to prevent a noisy beeping sound.

The loader can be set up to not print receipts as a default, but it requires input from the patron on whether or not to print a receipt. To alert the patron that input is needed, the loader beeps incessantly. This was disturbing to students and staff so it was changed it to print without waiting for input and without beeping.

The Vanier Library has been in contact with Dprint regarding the maintenance and paper loading for the printers in the library. Approximately two weeks ago, Dprint changed the servicing frequency and time for the Vanier Library printers.  We hope this will address the concerns of the library community.

You can also always send comments directly to Dprint:

Contact the DPrint team at dprint@concordia.ca.
Problems?
If you are experiencing problems using the DPrint self-serve devices on campus or have questions regarding our services do not hesitate to contact us.
DPrint Administration
LB-018 (metro level)
next to the Bookstore
dprint@concordia.ca
514-848-2424, ext. 3476

 

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