Next time please do a better job letting students know that reserve books and laptops will not be available. The message on the website, which I only noticed when a staff member pointed it out to me, says something about IT services being down, but that circulation will be done manually. It didn’t say anything about certain items being completely unavailable and though I am a regular library user this was never mentioned to be verbally not did I see any physical signs informing me.
Thank you for considering my feedback for the next system outage!
Thank you for your suggestion.
I have forwarded these comments to the appropriate departments in the libraries and your suggestions will be taken under advisement in the case of any future outages.
Additionally, the library website is always a good place to check in and see the announcements and notices related to our services and facilities: http://library.concordia.ca/about/news/#cat=notices