Category Archives: cleanliness

Library Laptops

You wrote:

Is it possible to have the laptops cleaned before given out to the next user.

I often receive laptops that are filthy from previous users. I need to bring my own wipes to wipe off the keyboard, etc. It’s quite disgusting

It would be nice if they can be quickly sanitized between users.

Unfortunately, there are far too many loans of laptops (weekly, monthly, yearly) to have a supply of wipes to provide this service.

Library users are free to bring their own wipes if they are concerned and wish to wipe down a laptop or library desktop keyboard before using them.

Keeping the libraries clean

You wrote:

I know it’s finals right now and it’s definitely majorly the fault of student using the facility, but there is so much trash on the floor and tables and stains on the tables. There should be stricter food and drink rules so that the cleaning staff can actually manage this. Thanks.

Thank you for your comments.  It is definitely more difficult during finals.  We have forwarded your concerns to the Custodial department.

The Libraries have specific policies outlined in the Library Code of Conduct, regarding food and drink and our facilities:

FOOD and BEVERAGES Beverages are permitted if they are in spill proof containers only.

Food is prohibited except for designated snacking areas.

RESPECT LIBRARY RESOURCES, SPACES and FACILITIES Users are responsible for the careful handling of Library materials. Defacing or damaging Library materials (such as through marking, highlighting, underlining, writing notes, attaching post-it notes, folding corners, removing pages, or removing security devices) is forbidden.

Users are responsible for using Library spaces, equipment, furnishings and facilities in a responsible and respectful way. This helps to preserve facilities and ensure a welcoming and clean environment. Users must not place their feet on chairs, window sills or tables and must keep spaces neat and tidy.

Everyone using the libraries spaces should be abiding by the Library Code of Conduct and we need participation from all patrons to keep the library spaces clean and usable for the next person(s).

Library washrooms

You wrote:

The conditions of the bathrooms are, and I think many would agree, horrible. Ideally people would be more respectful and take initiatives such as not treating the floor as a garbage, washing their hands, and flushing the toilets.Obviously, we can’t really control what people are doing inside the bathrooms so I think that the cleaning schedule for the libraries should either be increased or adjusted so that there are more cleanings done a day during peak library usage periods (such as exam periods).

One of the things that would be nice is to make it so we don’t have to leave the washroom with filthy hands by: refilling the paper hand towel dispenser, or installing automated valves on the faucets along with those neat little thingies they put on doors where they can be pulled open with the feet (I saw some at Dawson, if I recall). 

Thank you =) 

Thank you for your email.  We are aware that sometimes the libraries’ washrooms are not very clean.  This issue has been brought up before.  I will forward you message to Facilities Management.  And thank you for your suggestions regarding the plumbing and doors.  As both libraries will be going through renovations, this information is useful.

Less garbage cans – more recycling bins

You wrote:

Regarding the Webster library, why did you remove the garbage cans from the study rooms especially from the areas both in and around graduate and regular study rooms? Recycling bins has also been removed. Until a week ago, we had garbage cans in the study rooms and recycling bins right next to the women’s washrooms. We want to keep a clean library therefore it seems strange to remove them from heavily concentrated areas.

Thank you for your question. We found that the small black garbage pails were often overflowing – litter, spilled coffee and pop on the floor, sometimes on the carpet, even under the stacks.  Custodial Services suggested that we remove these small catch-alls and replace them with “slims”, tall green bins.  They are usually in threes, one for empty containers, such as water bottles, one for paper, and one for garbage.   They are larger than the old garbage cans and make it easier for us to recycle, since there is no sorting involved.  Furthermore, nothing spills on to the floor, as these newer containers all have lids.  Staff has received comments on how much neater the Webster Library now looks.

Study rooms no longer have garbage pails because there should be no food in the rooms.  If students have paper to throw out, please use the closest recycling container when you leave the room.   Staff has been checking the study rooms early in the morning and so far, they appear to be neater than before.

This way of doing things lines up with the “modus operandi” of sustainability and getting away from the one “catch all” method.

Washroom cleaning

You wrote:

Clean the student washrooms more often!! (more than once a day)

Thank you very much for your alert.  You may be surprised to find out that at the downtown library, the regular university cleaning staff look after the washrooms from early morning until 1:00 pm.  In the afternoons and evenings, the Webster Library pays for extra cleaning and finally, a night crew comes in at around midnight.  At the Vanier Library, at Loyola, there is a night crew during weeknights and extra washroom cleaning once during the day.  As of next weekend, the Vanier Library will have an additional crew during the day.

The Libraries are very busy places and sometimes things happen that are out of our control (such as flooded toilets).  However, I appreciate you writing in to let us know.  If you notice a need for cleaning or repair on campus, you may call Facilities Management’s Service Centre at 514-848-2424, ext. 2400.

Hot Chocolate Nixed

You wrote:

I was recently stopped for bringing an unopened hot chocolate into the library and asked to leave until it was finished. While sitting just outside the entrance I watched another 7 people walk in with coffee cups and none of these people were stopped! Have you heard of consistency? But besides that what is the world coming to that adults can’t be trusted to have a drink with them in the library. In my country we are only restricted from carrying drinks into the collections and I’ve heard of there being a problem with that. I was only going to the third floor to study with my laptop.

Thanks for your comment.  I can see why this experience might well have felt unfair to you.  If the seven people with coffee were using spill-roof mugs, however, then there was actually no inconsistency.

As outlined in our code of conduct, only drinks in spill-proof mugs are permitted in the library.  Food residue and spilled drinks cause insect infestation and damage to library collections and furnishings. Unfortunately, experience has shown us that despite the best of intentions, accidents and spills do happen.   We have recently posted slides on our plasma screen alerting students to the drink restrictions, and we hope these will help make our policy more clear.

Orwellian signs?

You wrote:

I’ve noticed the Enviro-nagging-orwell signs flashing on the plasma TVs that depict a reusable coffee mug, versus a paper one. You should know that the stainless steel coffee mugs which are so popular with the enviro-crowd actually contain NICKEL, which is mined at a huge environmental cost.…

Thank you for your comment. The images used in the slide show are selected simply to convey the idea of using spill-proof mugs, regardless of what they are made of.  We hope that this will prevent spills and keep our collection and study spaces clean.