Category Archives: safety and security

Library Cubicles and Outlets

You wrote:

I’m probably not the first to suggest this, but I think it would be a good idea if the individual study cubicles in the Study Hall had power outlets to charge things like phones, tablets, and laptops that students would use for studying.

Also, a ring or something to which a laptop (or other device) can be locked, so that a student who is using their device to study can get up to use the washroom (for example)without having to take the thing with them.

Thank you for your comments.

It sounds like you are referring to LB 239 at Webster Library, which is a study hall with cubicles.  In this study hall, the cubicles do have electricity.  Every second cubicle has two outlets: one for the person in the cubicle and one for the person next to it.

We expect this study room will be closed to students starting Reading Week, for renovations.

But the good news is that LB5 will be opening on March 3, 2016 and there will be 550 seats available to students on this new floor!  All of the tables on LB5 will be electrified as they are on LB3 in the new Reading Rooms.

In terms of providing temporary rings  for security, unfortunately, these would not be secure enough to prevent theft.

An important reminder: you should not leave your valuables when you step away from a workstation or seat.

Please see Concordia Security’s website for more tips on preventing theft in public places: http://www.concordia.ca/campus-life/security/prevention.html#theft 

 

Problems with DPrint at Vanier Library

You wrote:

I’m working at Loyola (on a Friday in the evening), and one of the three printers has been jammed since yesterday, and the single fill-up machine on campus is also broken. This is absolutely incredible- so long as our funds are allocated towards ‘prettying up’ the website, the printing services are still incredibly lacking. I would bet money that if I complained to a librarian about this, I would be told, “don’t worry dear, someone will come fix it on Monday”. Monday?!? If we as students are here working on the weekend, we DESERVE functioning and MAINTAINED machines and services. This is absolutely inexcusable and infuriating. Another issue is that the security officer I mentioned the useless machine to, spoke no English.  G-d forbid there should be any issues, he would not understand anything. Glad our priorities are straight.

Sarcasm aside, we would REALLY appreciate if you took students’ concerns into account-considering how much time (and money) we put into this, that’s the least we deserve.

I’m sorry to hear that you had a bad experience, I can understand your frustration.  However, the DPrint machines and loaders do not belong to the Libraries.  They fall under the jurisdiction of Concordia Retail (the Bookstore).  

Your comments have been forwarded to Concordia’s DPrint service and the loader at Vanier library has been repaired.  

You can contact DPrint directly, with the contact information from their website:

Problems?
If you are experiencing problems using the DPrint self-serve devices on campus or have questions regarding our services do not hesitate to contact us.
DPrint Administration
LB-018 (metro level)
next to the Bookstore
dprint@concordia.ca
514-848-2424, ext. 3476

 

We have also notified the appropriate people in the Security Department and passed on your comments.

Thank you for taking the time to write to us.

A thank you and a lost & found reminder

You wrote:

It’s not a suggestion really, but more just giving credit where credit’s due:

Thank you to the anonymous person who returned my phone to security when I left it in the library. I was really concerned I had lost it and thanks to you, you proved that even in this day and age, there are some decent and honest folks out there. Thank you

We’re glad to hear that you were reunited with your phone!

This is also a good reminder about safety and security on campus.  The University’s Security Department has a useful Tips page here.

The Libraries’ Lost & Found is located at the circulation desks of both Webster and Vanier, or inquire at the nearest Security station for items that have been missing for a longer period of time.

You’ll find more information about lost & found locations here.

 

University lockers for your belongings

You wrote:

It would be a good idea to inform students to use the Concordia University locker services to put away any unnecessary material that they do not require in the libraries. It would greatly diminish theft of material, and also prevent people from reserving tables when they are obviously not using the library facilities.

Thank you for your suggestion.  More information on the University’s locker service is at:  http://www.concordia.ca/hospitality/locker-services.html .

ID checking after 11:00 pm

You wrote:

Hello,
I have noticed that a security guard was asking every one in the library to show him a valid Concordia ID. I understand that we have to show our ID when we ENTER the library after 11:00 pm, but I do not think that it is necessary to bother everyone who has already seated in the library.
Thank you!

I agree that it may seem like overkill, but only people carrying a Concordia ID are allowed on Concordia’s premises between 23:00 and 7:00.  As the Libraries are on Concordia’s premises, the same rules apply here.  If someone without an ID entered the Library before 23:00, Security has the authority to ask them to leave after 23:00.

Thanks for writing in.

Friendly reminder not to leave your belongings unattended

You wrote:

Please start a campaign similar to this:  http://i.imgur.com/fCGaaur.jpg

Particularly during exam period, I dozens of laptops unattended. It also baffles me when students ask complete strangers to watch their stuff. It’s unpleasant to lose a valuable. Maybe this would help.

Thank you very much for this reminder.  The Libraries do have signs that warn students not to leave their belongings unattended.  However it is always a good idea to be safe.  The University’s Security Department has a useful Tips page here.

Please report suspicious behaviour

You wrote:

As long as there is security in the Library, can it please be used to discourage beggars from circulating through the library pretending to be deaf to illicit
money from students.
Thank you.

Thank you  for writing . The Security Department has been notified.  If you see suspicious behaviour in the library, please report it immediately to a service desk or to a security guard.

Tips to keep you safe

You wrote: 

In the rash of current thefts this is to remind you of tips to prevent thefts in public places:

Be cautious. Be aware of your surroundings and take note of the people around you. If you notice suspicious behavior, inform Concordia Security immediately.
Do not leave your laptop, bags, or other personal belongings unattended.
Be sure to remove any peripherals (for example, USB memory keys, hard drives, CDs, DVDs) from your computer.
Do not rely on others to watch over your personal possessions.
Prevention is the key to reducing the risk of becoming a victim of theft.
You are the sole person responsible for the protection of your personal property.

 Although we are not aware of a “rash of current thefts” occurring in the Libraries, we appreciate someone taking the time to remind us all to be careful.  For a complete list of tips to prevent theft, please refer to the Security Department’s information page.