Category Archives: tablets

Renewing tablets and laptops

You wrote:

When wanting to renew a tablet(as long as there a still many available), it would be convenient to be able to renew them at either libraries, regardless where they are taken out from. Of course i don’t know how the library system works but I ‘imagine’ it would be a ‘quick fix’ (just adding a barcode # to the database?  – not sure) if this is the case, then computers and tablets could be returned at either location also(maybe a little more complicated with the syncing of tablets?)

….Just a thought…

I agree with you. It would be great if we could renew tablets and laptops at either library.  It probably would not take a quick fix to make it happen, though.  🙂  I have forwarded your suggestion to the Circulation Services Committee.  Thank you for writing in.

Awesome info

You wrote:

FANTASTIC! I just noticed the upper right hand running header on the library monitor to tell library users whether there are laptops/ipads available! What an awesome use of existing technology to communicate. Huh!

Thanks for your enthusiastic comment. The information banner you are talking about is part of a new upgrade to our library plasma screens:

example of new plasma screen

Webster has been our testing ground, and  if all goes well the screens at Vanier will soon be updated as well.  Other kinds of useful information on the running banners can include current weather and time, and the screens themselves will be able to display notices in many more formats.  And speaking of technology and communicating:  you can now also use your phone to check on the status of laptops and iPads, as we’ve just added a laptop/tablet availability link to the homepage of our mobile site, at m.library.concordia.ca.

iPads & Laptops

A number of you have been writing in about our laptop and tablet loans. Here are some excerpts of your thoughts:

It is practically impossible to get hold of an iPad. A reservation system (like the one used for book loans) is very much needed.

and

Why is the library buying iPads when they’re not an academic tool? We need more laptops, I’ve had to wait in line for a laptop on many occasions because they’re so needed.  You can’t write an essay or assignment on an iPad “keyboard”, it just doesn’t work, so what’s the point? It doesn’t do anything a laptop doesn’t do, so it’s a downgrade for academics.

and

The iPad 3-day loan is a great idea, but there are only 20 of them in the SGW library. It would be great if we can at least either increase the amount of iPads or get more laptops and extend the loans to up to 3 days.

and

Students are currently unable to borrow laptops outside of the checkout desk’s hours. If there was a 24hr or 48hr option, students would greatly benefit from being able to work from home or their chosen study environment, and in the valuable hours of the evening…. The 3-day loan period [for the new iPads]  seems like a possible solution, except 20 glittery designer toys are hardly an appropriate response to the wordprocessing/moodle expectations put on a student body of 40,000.

and

Maybe the library should consider not to offer any chargers to students when
they borrow a laptop, but make sure the batteries are fully charged before lending them out. In this way, students will have a maxium 2~3 hrs’ usage. Thus, not only more students will have the chance to borrow a laptop during peak hours, but also, for those who already got one, he or she will be urged to do their work as quickly as possible, for the power is limited. This will greatly improve the students’ efficiency, and maybe less talking because everyone is busy.

Thank you for your varied comments!  A short survey asking iPad borrowers exactly how they used the tablet is being included with each loan of the device.   The results of this survey, along with all of your related contributions to the Suggestion Box, will be taken into account when our service teams sit down to evaluate the iPad pilot and to consider how to further develop both our tablet and laptop loaning services.  More comments are always welcome…

Tablet launch appreciation

You wrote:

Really enjoyed the Tablet service launch! Thanks! Was nice to see the faces of the library.

Thanks for letting us know! We also enjoyed seeing students in a different setting, and showing off our iPads and mobile web site. For those who missed it, today we held a small celebration in the downstairs lobby of the LB building between noon and 1 to inaugurate our new Tablet loaning service and to promote our mobile web site.  Apologies to those of you who contacted Ask a Librarian to let us know that you were inconvenienced by the strains of music that travelled from the lobby into the library for a brief period. We will try to plan our next event further away from midterms. Thanks again for keeping in touch with us.