Category Archives: Uncategorized

COVID-19

All the Library’s locations are temporarily closed until at least May 1. While our physical locations are closed, we are committed to supporting you throughout this period in completing your studies, teaching, and research.

We will continue to monitor the suggestions emails, so please keep writing!

For information on which Library services are available during this period, please visit https://library.concordia.ca/covid19/.

 

Concordia User Navigation Project

We are looking for participants for a User Navigation Project at Concordia University Library. We are asking for a commitment of 90 to 120 minutes. Participants will be compensated with a $40 gift card of their choice to either Amazon, Pharmaprix, Metro grocery store or Concordia Bookstore.

Participants will be given a task and asked to find their way around the library to accomplish that task. After completion, there will be an interview to discuss the participants’ navigation of the library. Due to the scope of the project, not all people who apply can be selected for participation.

For more information about the project see: https://library.concordia.ca/about/improvement/?guid=postcard

Questions about the project can be sent to: lib-suggestions@concordia.ca

Graduate study spaces

We’ve heard from users that non-graduate students sometimes use the graduate study space on the 5th floor in the Webster Library (LB-561, LB-562, LB-564 and LB-545). These rooms are reserved for and should only be used by graduate students.

Security agents will be checking for IDs in this area periodically, to ensure that it is used by the intended students.

Send us a postcard from your travels around the library!

We are interested in learning more about how users locate the library’s services and navigate the physical spaces.  Once we know this, we can come up with solutions regarding wayfinding in the newly renovated Webster Library and in the planning of any Vanier improvements.

Before we can start improving the wayfinding in the library, we first need to know, what are the problems? What resources or services do you find hard to find? What things frustrate you as you move about the library?

We have set up blue mailboxes around the library and are asking users to send us a postcard about things they find frustrating or hard to find as they travel around the library. The mailboxes stations will be in place for the month of October 2019.

station

End of term – noise in the library

We have received a few comments about the level of noise in the libraries – patrons speaking loudly on the phone, or to each other, in the collaborative spaces and even inside the silent study rooms.  With final exams just around the corner, the libraries are becoming quite busy, and this can unfortunately lead to an increase in noise.

As per the Library Code of Conduct, disruptive noise, such as loud talking or noise from electronic devices is not permitted. Quiet talking at a low voice is permitted in the collaborative spaces, and silence is required in the silent study rooms. Our study hall monitors will be patrolling the library to ensure that these rules are enforced.

Should you encounter noisy conditions in the library in the future, please do not hesitate to report it using the Ask-a-Librarian Live Chat option (http://library.concordia.ca/help/questions/) or in person at the Reference desk.  If it occurs after hours, please alert the security agent.

 

Noise in the Library

You wrote:

It is stated in the library code of conduct:

“Disruptive noise is not permitted. This includes any noise or activity that disturbs the concentration of other users such as loud talking, noise from electronic devices and long conversations on electronic devices.  In addition, electronic devices should be turned on silent mode throughout the Library.”

So why does it feels like I’m in a food court while I’m the university library?
Please find something to stop that… It was super cool until the beginning of this year… 

Thank you for your comment.

I am sorry to hear that you’ve been experiencing noisy conditions in the Library.  You are right, the Library Code of Conduct says exactly that.  The libraries are getting busier and busier as the term progresses – we have noted the increase in activity and noise, and have study hall monitors roaming the library to help ensure that rules are being followed.

If you encounter an unpleasant library work environment in the future, please do not hesitate to report it using the Ask-a-Librarian Live Chat option (http://library.concordia.ca/help/questions/) or in person at the Reference Desk.  If it occurs after service hours, you can alert the security agent.

Temperature in the Grey Nuns Reading Room

You wrote:

The Grey Nuns Reading Room is by my far my favourite place to study on campus. No other place is as spacious and quiet. However, I study there several times a week and I find myself trying to find an unreserved group room because the room is way too hot.

Thank you for your message.  I’m happy to hear that you’re enjoying the study space, but sorry to hear that you’ve been dealing with some uncomfortable temperatures.

Unfortunately the Grey Nuns Reading Room is not air conditioned.  Consider using one of the new study spaces in the Webster Library if you find the temperature in Grey Nuns to be too warm.  The forecast this weekend and into next week is calling for unseasonably warm temperatures, so the air conditioned spaces in the Webster Library may be a good option until this heat wave passes.

A listing of the Library’s silent study spaces can be found here: https://library.concordia.ca/locations/study-spaces.php?guid=silent