Category Archives: labs

Posting classrooms’ schedules online

You wrote:

Dear suggestion box editors,
I would like to know if it’s possible to upload online the schedules for the library workshop rooms (for Vanier and Webster)? It would be nice to know in advance when the rooms are available to  students.
Thank you!

Thank you for your suggestion.  I like it.  🙂  I can see that it may be difficult to do this now, as the classroom bookings are all done by hand and someone would have to manually go to this page to update the schedule.  With three classrooms in the system, it would be very labour-intensive.  However, in the future, it may be something that we can do.  I will forward your suggestion to our Web Services Librarian.  She will definitely know if this is do-able.

In the meantime, please feel free to call either Reference Desk to find out if the classrooms are being used.  Webster’s telephone number is 514.848.2424 ext. 7700 and Vanier’s telephone number is 514.848-2424 ext. 7766.

High demand for computers in the libraries

You wrote:

Why is the Lap top and the computer room closed for students who need to use?
The class should go to computer classroom, instead taking the computer room in the Library.   Also, I would like to suggest, you have a 10 minutes time limit for computers, maybe can also time limit to 2 hours for the other computers in the Library too.  This way, it really going to  circulate the turns for other students waiting for a computer!  Hope next time those classes in the computer room in the Library can go to computer labs in other building instead of using it in the Library. Library is  for everyone, especially for students who needed to do school works.

Thank you for your feedback.  The computer labs in both libraries are actually being used by librarians for library workshops.  That is the main purpose of those rooms.  When they are not needed for that, we open them up to students to use on their own.  These workshops and classes are part of the Libraries’ commitment to improving students’ skills and knowledge as it relates to
information research.

In both libraries we have several “express” workstations, that automatically time-out after 10 minutes. A two-hour limit on other computers would be extremely limiting to most students.  I am sure that you know that two hours go by very quickly when you are working on assignments.  The next time you need a computer and the labs are occupied, please consider borrowing a laptop from the Circulation Desk.  You can find out if any are available simply by visiting the Libraries’ homepage, http://library.concordia.ca/.  Earlier this fall we added there a box with “Laptop/Tablet Availability” information.

Computer Lab Closings

You wrote:

I’d just like to preface this complaint with an acknowledgement of the library’s fantastic array of opportunities for computer access, from the extensive number of laptops to the many labs. However, many students find it incredibly frustrating that the small lab on the main floor is often blocked off for workshops, often only catering to 4-5 students, as was the case when I passed by today. I acknowledge that allowing students in and out is incredibly dirruptive during a workshop, but especially during final papers and exam season, closing off an entire lab for four students seems ludicrous. Is this the only ‘teaching lab’ that is available, or can students be compelled to sign up for a workshop, with a room correspondingly booked depending on this number?

Thank you for the thoughtful comment.  Both your encouraging feedback and your expression of concern are appreciated.  We are very sensitive to the fact that the library computer labs are in much demand throughout the year, but especially during this final period of the semester. There are only two labs at Webster library available for hands-on training, whether for students, faculty or even library staff. When we close one of these labs for only a handful of people, be assured that it is definitely because it was our very last available option. On the day you are mentioning, the lab LB 203 was booked for  a period for the training of new librarians to be working at the Reference Desk.

If you are interested in finding out about the opening hours and booked times of our two labs, LB 203 and LB 211 (laptop lab), you can consult weekly schedules posted near the door of labs. You can also always enquire  about those schedules via Ask a Librarian.  Thanks again for this reminder about the importance of the computer labs to the student population.

Power for laptops

We received two recent comments about outlets for laptops.

You wrote:

The power outlets scattered around the library are a major problem. First of all the number of these outlets is too few. Secondly, there are numerous systems that could be used to provide power outlets for every or at least every two study stations.  Right now there are plenty of free spots around the library but people only use the stations that are near the power outlets. This lack of power outlets not only makes the seats near them too noisy and crowded but also makes it almost impossible to find a seating spot near them.

….and:

At the library, I usually bring my own laptop as I enjoy writing papers here rather than in my noisy home. However, I usually have to stump my
“writing-flow” as my computer slowly runs out of battery (usually lasts three hours). The stations with outlets are always full (night and day). It would be wonderful to have at least one outlet for every four stations.

Thank you for your suggestions. Last year over one hundred 7-outlet power bars were added to all floors of the Webster and Vanier libraries in order to significantly increase the number of outlets available to students with laptops. It looks like there is still a need for more  in certain areas of Webster however.  We are planning on adding electrical outlets during this academic year and will keep you posted on the progress of these plans.

And a bit of related good news:  We have just renovated our library classroom LB 211. When it is not booked for classes the room  will offer seating  and laptops for up to 30 students.  This semester it should be available for general student use as of Novermber 30.

More Computers

You wrote:

This is about the Webster library: I am literally fed up with the lack of computers in the downtown library. Today (like every day) I had to stand in line to use a computer.Now as I type this I see 6 students waiting to use a computer and this isn’t even the “high” use time which seems to be around lunch hour.

 Another complaint I have is with the printers. Today only ONE printer is working and the other two are not. I stood in line with over 15 other students to print one page out. This is an outrage!

 Suggestions: I suggest that the university make another room available with more computers. There is a smaller roomon the 2nd floor library that I have used before, but now there is a sign stating that it will be closed because there is a big demand for that room. Students cannot use it now and yet, it is sitting empty as I type this. A suggestion for the printers would be – have another printer available and please have someone who can do maitenence on the machines working so that they can be fixed as soon as possible. Thank you.

Thank you for writing with your feedback and your suggestions. I am sorry that you have experienced frustration when trying to use the computers and printers at the Library. We have as many computers as our limited resources allow. We know that demand for computers is very high on campus. As enrollment increases at Concordia, so too does demand for computers at the Library. We work as fast as possible to maintain the computer equipment we have available. The printers will be fixed as soon as possible. 

Please note that we will be acquiring more than 70 new laptops, thanks to the CSU contribution. You can borrow a laptop at the Circulation Desk.

 The Library offers many workshops in room 203,and so for a period of time each semester this computer lab is unavailable as an individual workspace while workshops are offered. We know that this is inconvenient, but we need this space to deliver workshops to groups of students. Often there are periods of time when the room is empty, because otherwise we would be kicking students out every couple of hours to use the room for classes. We are sorry for the inconvenience. We know how much those computers are needed. There is a schedule of workshops posted at the door of LB-203 and as of February 11th, the room will be open for walk-in use again.

 Thank you for your suggestions.