Accessing the Webster Library

We’ve had several inquires about the current elevator situation in LB, to get access to the Webster Library.

Due to the current renovations in the Webster Library, elevator #1, near the former bookstore on the 1st floor of LB is the only elevator that can go to the 3rd floor. As a result, only this one elevator can be used to bring people to the Webster  Library.

One elevator cannot handle the volume of people that use the Library on a daily basis and we ask that library users who are able, to please the temporary external stairs, accessible from MacKay street  instead. 

The elevator system was not designed to be used the way we are currently using it and we are limited to the current set up.

In January 2017, elevator #4 will operate from floors 00-2 in LB and the regular stairs will be opened once again from LB 1 to the Webster Library entrance on LB2. 

Thank you.

Noise after hours in the Library

Students have written us about noise after hours and there is a procedure to follow in these cases.

After hours, if you encounter noise issues in silent study areas of the Library, please let the security agent on duty at the Library entrance know about any problems.

The security agent will call it in and another security agent will be sent to deal with the problem.

Thank you.

Webster Library as a public space

We’ve heard from a few of our students about limiting access to the Webster Library to those with valid ID cards only.

We do limit access to Webster and Vanier Libraries to people with Concordia IDs between the hours of 23:00 and 7:00.

As we are publicly funded however, we are committed to being open to the public during regular hours.

We often get this comment and were curious to see just how many people were actually non-card carrying students.  It turns out that fewer than 10% of the people in the Library at any given time are non-Concordians.

The current renovations which will be completed within the next year, will double the seating space at the Webster Library which should more than meet current demand.

There is additional quiet student space downtown at the Grey Nuns Reading Room, which is restricted to people with valid Concordia IDs only.

Please see our website for location and opening hours of the Grey Nuns Reading Room:

There is also additional study space at the Vanier Library on the Loyola campus, which is open 24/7 for the academic year and for those with valid Concondia IDs between the hours of 23:00 and 7:00.

Concordia has also assembled some lists of great study spaces on both campuses, please see the links below:



Starting a new academic year at Concordia!

Welcome from Concordia University Library to all of our new and returning students!

We welcome your comments, suggestions, reports of problems, and questions about our services or facilities, just click on the Feedback button on any of the Library webpages.

We have a lot of great workshops and services for you at the Library.

Undergrad? Check out the Fall 2016 General Library Workshops – they are open to everyone, no registration required.

Graduate student?  Check out the GradProSkills Fall 2016 Library Workshops – registration is required.

Keep up-to-date with library services and facilities by reading our What’s New, Announcements and Notices  and you can subscribe with to the RSS feed.

You can also follow Concordia Library on Twitter and Instagram: @ConcordiaLib – for news, information about our collections and services.

Temporary Entrances for Webster Library:

As part of Phase 3 of the Webster Library Transformation project, LB-2 is closed for renovations. The main staircase entrance to the Webster Library is closed until February 2017 as it is part of this phase of construction.

Visitors may enter the library via the temporary entrance on MacKay St. which provides stairs from street level to LB-3 or via the LB-1 elevator closest to the bookstore which goes directly to LB-3.

Signage has been posted on MacKay St. and on LB-1 indicating the temporary entrances.

Services that used to be on LB-2 (Circulation Desk, Reference Desk and the Course Reserves Room), as well as the book drop and newspapers display, are now on LB-3 in the MacKay St. / de Maisonneuve St. W. corner.

Phase 3 of the renovations is probably the largest of the 4 phases since it will encompass all of LB-2, including the entrance, the circulation and reference desks, and the main staircase. Work started on LB-2 Bishop St. side in March and on MacKay St. on May 10. The targeted date of completion is January 31, 2017.

To follow all the news about the Webster Library Transformation Project and renovations, check out the Webster Library Transformation Blog.

We’re looking forward to another great year at Concordia!

Accessing the Course Reserve Room on summer weekends

You wrote:

Hi, It says on the website and the sign outside the door that the Course Reserves room is open when the library is open, but today (Sunday) it is not. This is very inconvenient as I could have brought my textbook with me had I know i would not be able to access it from the course reserves room. Now I am not able to study properly having come all the way to campus on a Sunday. Suggest you update the information on the hours for the course reserves room.

I’m sorry you were unable to access your textbook.

The library staff leaves the Course Reserve Room open on Fridays in the summer when they leave for the weekend, and sometimes the room is inadvertently closed overnight, when it should be open to the public.

When there is no staff present in the libraries and the service points are closed, if you find the Course Reserve Room or any other public area inaccessible, you should contact the Security personnel in LB to open the room.

Windows 10 – Library Computers

We have heard from you about issues using the newly installed Windows 10 on the library computers.

We are troubleshooting and working to resolve these issues, including the problems connecting with the Dprint machines and auto-logoff.

The auto-logoff feature has been disabled until we can ensure it works properly.

We thank you for your understanding and patience.


System outages at the libraries

You wrote:

Next time please do a better job letting students know that reserve books and laptops will not be available. The message on the website, which I only noticed when a staff member pointed it out to me, says something about IT services being down, but that circulation will be done manually. It didn’t say anything about certain items being completely unavailable and though I am a regular library user this was never mentioned to be verbally not did I see any physical signs informing me.

Thank you for considering my feedback for the next system outage!

Thank you for your suggestion.

I have forwarded these comments to the appropriate departments in the libraries and your suggestions will be taken under advisement in the case of any future outages.

Additionally, the library website is always a good place to check in and see the announcements and notices related to our services and facilities: