We are interested in learning more about how people locate the library’s services and navigate the physical spaces. Once we know this, we can come up with solutions regarding wayfinding in the newly renovated Webster Library and in the planning of any Vanier improvements.
Before we can start improving the wayfinding in the library, we first need to know, what are the problems? What resources or services do you find hard to find? What things frustrate you as you move about the library?
We have set up blue mailboxes around the library and are asking people to send us a postcard about things they find frustrating or hard to find as they travel around the library. The mailboxes stations will be in place for the month of October 2019.
Take a seat and relax! As of today and until Thursday of next week (April 9-11, 1-5 p.m.), free professional 10-minute chair massages are being provided for all Concordia students on a first-come, first-serve basis at the Webster and Vanier libraries. This calming service is made possible by the Library Services Fund.
We have received a few comments suggesting that we post a link to “CitationGenerator” on the library’s “how to cite” page.
CitationGenerator is a cloud-based, add-free online citation tool that provides APA, MLA and Chicago citation formats.
We have added it to the website, under Help & How To –> Citing –> Online citation Tool.
I will be away from the Suggestion Box until Monday, August 20.
If you would like to make any suggestions or comments, please continue to do so.
I will read them upon my return.
If you need any immediate assistance, please do not hesitate to use one of our “Ask a Librarian” services!
We have received a few comments about the level of noise in the libraries – patrons speaking loudly on the phone, or to each other, in the collaborative spaces and even inside the silent study rooms. With final exams just around the corner, the libraries are becoming quite busy, and this can unfortunately lead to an increase in noise.
As per the Library Code of Conduct, disruptive noise, such as loud talking or noise from electronic devices is not permitted. Quiet talking at a low voice is permitted in the collaborative spaces, and silence is required in the silent study rooms. Our study hall monitors will be patrolling the library to ensure that these rules are enforced.
Should you encounter noisy conditions in the library in the future, please do not hesitate to report it using the Ask-a-Librarian Live Chat option (http://library.concordia.ca/help/questions/) or in person at the Reference desk. If it occurs after hours, please alert the security agent.
It is stated in the library code of conduct:
“Disruptive noise is not permitted. This includes any noise or activity that disturbs the concentration of other users such as loud talking, noise from electronic devices and long conversations on electronic devices. In addition, electronic devices should be turned on silent mode throughout the Library.”
So why does it feels like I’m in a food court while I’m the university library?
Please find something to stop that… It was super cool until the beginning of this year…
Thank you for your comment.
I am sorry to hear that you’ve been experiencing noisy conditions in the Library. You are right, the Library Code of Conduct says exactly that. The libraries are getting busier and busier as the term progresses – we have noted the increase in activity and noise, and have study hall monitors roaming the library to help ensure that rules are being followed.
If you encounter an unpleasant library work environment in the future, please do not hesitate to report it using the Ask-a-Librarian Live Chat option (http://library.concordia.ca/help/questions/) or in person at the Reference Desk. If it occurs after service hours, you can alert the security agent.